Customer Testimonials
 

Dear Brent,

My dream house is done. I've moved in and settled. The lawn is green and neighbors are envious. The final check may be written, but I'll always keep a tiny punchlist lest you forget me!

From our first meeting I sensed you were "the real deal," as I told Mary. It proved to be a great collaboration and I'm over the moon happy with my new house. I got more house, with many custom touches, at a very good price.

You were invariably professional, cheerful and available. I appreciate your flexibilty and ability to solve problems multiple ways. You have cultivated expert sub contractors who do good work at a fair price. As a result, I not only got a wonderful home, but I enjoyed and learned from the process.

Please do call on me for references or tours

Many Thanks,

Betsy

     
 

Good Morning,

I just wanted to express my appreciation for the excellent service your company provided me.

Eric went over and above to correct the problem in my home. He had everything done in a very professional and timely manner. The men he sent to my home were very courteous and did a wonderful job. They are too be commended for a job well done.

It is becoming all too rare these days to find a company that goes to such great lengths to satisfy.

I hope your success will show that old-fashioned hard work and consideration for customer's are values that are rewarded in this society.

Please give my sincere thanks to Eric and all the men who worked here.

Best of luck in the future.

Sincerely,

Barbara McMahon

 

 
     
 

Dear Eric,

My thank you seems so small compared to all you've done, but it comes from the heart.

There are no words to express my gratitude.

Again, thank you for what you did, what you said, and who you are. I will always be grateful.

Sincerely

Barbara McMahon

     
 

Testimonial for Brad Ayres, Legacy Custom Remodeling

July 1, 2010

Several months ago, my husband and I purchased a new home - complete with its original 1989 formica kitchen cabinets, bathroom "wall mirrors" and family room wet bar.

After pricing kitchen upgrades with a "Big Box" store and a couple of private contractors, we hired Brad Ayres and Legacy Custom Remodeling to take on our kitchen/bathroom/family room project.

Seeing your kitchen taken out down to the studs can be a bit disconcerting, but Brad was always a calming influence. He assured me that we would have walls again. When Brad pulled off the old Formica, he found that the wall behind the sink was covered in mold. I do not believe that the "Big Box" would have just continued the job and replaced all of the sheet rock, without substaintially increasing the price and the time needed to complete the job, but Brad did.

Brad never made me feel that I was a pest, althought I was. He answered my questions, answered my calls and emails and did what needed to be done to get the job done, despite losing a week of work time due to the flooding in March.

Being a general contractor, Brad has the thankless and unenviable job of juggling a variety of craftsmen over a number of jobs, timing the receipt of supplies and having people with the appropriate skills on the right job site at the right time.

Brad was available, responsive, flexible and adaptive. As the project progressed, we made changes that were unforeseen when we started out, and Brad accommodated all of them, with good humor and professionalism.

Additionally, the quality of the products he provided and the work done by his crew was all that I expected it to be, and more.

Brad Ayres and Legacy Custom Remodeling exceeded my expectations on this project for professionalism, knowledge, skill, quality and value

Sincerely,

Judith A. Jamieson

181 Legris Ave Unit B West Warwick, RI 02893

Office Phone: 401.709.4236

Fax: 401.615.3786

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